1. What services do Design Printing offer?
We provide a wide range of design and printing services including business cards, flyers, brochures, banners, posters, signage, custom apparel, and more. We also offer graphic design, logo creation, and branding solutions.

2. What file formats do you accept for printing?
We accept popular file formats such as PDF, JPEG, PNG, and AI (Adobe Illustrator). For the best print quality, we recommend high-resolution PDF files with a 300 DPI resolution.

3. Can you help with the design process?
Yes! Our experienced graphic designers can help create custom designs tailored to your needs. Whether you have a concept in mind or need guidance from scratch, we’ve got you covered.

4. What is your turnaround time?
Turnaround time varies depending on the project size and complexity. Most standard orders are completed within 3-5 business days. Urgent or same-day orders may be available upon request.

5. Do you offer bulk discounts?
Absolutely! We offer competitive pricing and discounts for bulk orders. Please contact us with your specific requirements for a customisf ed quote.

6. Can I request a sample before placing a full order?
Yes, we can provide digital proofs for approval before printing. For larger orders, we may also provide physical samples upon request.

7. What types of paper and materials do you offer?
We offer a wide range of paper types (e.g., matte, glossy, recycled) and specialty materials such as vinyl, canvas, and fabric. Our team can recommend the best option based on your project.

8. How do I place an order?
You can place an order by visiting our website, calling our customer support team, or stopping by our Sunderland office. Be sure to provide your design files, specifications, and desired quantities.

9. What payment methods do you accept?
We accept major credit cards, PayPal, bank transfers, and cash for in-store purchases. Payment details will be provided at checkout.

10. Do you offer delivery or shipping services?
Yes, we offer local delivery as well as nationwide and international shipping options. Shipping costs vary depending on the order size and destination.

11. What if I'm not satisfied with my order?
Customer satisfaction is our priority. If you are unhappy with your order, please contact us within 7 days of receiving it, and we will work to resolve the issue promptly.

12. How can I contact customer support?
Our support team is available via phone, email, and through our website's contact form. We are dedicated to assisting you throughout the entire process.